Water Damage Restoration Experts

Call Now:

If you have experienced a water damage loss in your home, act fast because quick response is critical in limiting the damage. Call NOW! Get our 24/7 emergency response team headed in your direction. Our goal is to respond within 3 hours in order to reduce the absorption of the water into the building materials and reduce overall drying time.

Water Extraction

Our high powered water extraction equipment really sucks! (in a good way)

  • Any standing water will be forcefully extracted using a portable water extractor and light wand attachment. This initial extraction of the affected area will contain further migration of water within the structure decreasing drying time mitigating further damage.
  • Deep Extraction: a sealed or weighted tool will remove maximum amount of water from materials such as carpet and pad, this will save building materials, increase evaporation, and reduce drying time. (This saves you and your insurance co. money!)
  • Water removal by extraction is 12 times more efficient than evaporation alone.

Inspection

  • During the initial inspection, we determine the extent of water damage which allows us to formulate and implement an effective restorative drying plan.
  • Moisture meters allow us to map the extent of water migration, and determine degree of saturation of affected materials.
  • Initial temperature, relative humidity, and specific humidity readings are taken to be used for comparison during the drying process.
  • Ongoing inspections will be conducted throughout the drying process to assess changes in the drying environment. (See Monitoring)

Dehumidification

This is how we take water vapor out of the air. Our standard is to get the relative humidity below 60% quickly to prevent secondary damage to your home.

  • We use cutting edge low grain refrigerant industrial dehumidifiers that are engineered for the demands of water damage restoration.
  • These high tech units operate extremely efficiently removing up to 130 pints of water per day while conserving electricity use at the job site. They also allow us to remotely monitor the drying progress

Air Movers

  • We employ DRI-EAZ Jet CXV axial air movers. An extremely efficient and powerful unit that pushes air at 3200 CFM (cubic feet per minute) while drawing only 3 amps of electricity. (Comparable units commonly used by competitors push only 2250 CFM while drawing up to 7.2 amps!)
  • Also in our air moving arsenal are DRI-EAZ Sahara HD Turbo Dryers. These units are specifically designed to dry carpets and walls. It has the ability to push air around corners creating a continuous flow of air throughout the structure.
  • We can use these air movers with interair drying attachments that allow us to effectively dry inside wall spaces, behind cabinets, under hardwood floors, and in other structural areas, saving time and reconstruction costs.
  • Additional assets in the air moving arena are the high powered Vortex Axial Fans. These help create negative pressure in water damaged areas that will prevent cross-contamination to other parts of the structure. These fans can also be utilized in an open drying system to introduce warm dry air from outside when weather conditions permit, further expediting the restoration process.

Monitoring

This is a continuing process that allows us to confirm progress and maximize our drying effectiveness.

  • Quantifying and documenting changes in the amount of moisture in affected materials is very important. These tests are accomplished using probes, non-invasive sensors, and wireless equipment.
  • We also measure and document the temperature and humidity on a regular and ongoing basis. These readings give essential clues that allow us to determine progress.

Documentation

Our accurate reports and documentation will be provided to the client and insurance agent in order to show the initial findings as well as a daily progress report.

Frequently Asked Questions

Can I choose my restoration contractor?

Yes, under Oregon law, you have the right to choose the contractor to perform insurance claim work. This is an important fact because some insurance companies have “preferred contractors” that rely on their referrals at pre-determined pricing. This relationship between insurance companies and restoration contractors can result in a conflict of interest. Mountain Air Indoors, Inc. works solely for the homeowner. We can directly bill insurance companies as a convenience to you.

What about mold?

In a properly conducted restoration project, mold and microbial growth should not become a factor. If the drying process is started within 24-48 hours after water intrusion and active drying is taking place, mold is unlikely to grow. Our restoration warranty covers workmanship for the period of one year. If the water was left untreated for more than 48 hours the potential for microbial growth is greatly increased. In these cases, our certified mold professionals can effectively remediate the mold growth and ensure that the structure is fully dried. Our mold remediation process includes alifetime warranty against future growth. To learn more about our mold remediation services please visit our mold remediation page

How long will this take?

The Environmental Protection Association (EPA) states that the average water intrusion event takes 15 days to dry and involves a 250 square foot area. However, with our state of the art equipment and certified trend setting techniques we can cut drying times to an average of 3-5 days. (Drying times vary for each individual structure and the unique situations they present.) In a class 1 and some class 2 water losses that cover a portion of the home, occupants can often remain in the home while structural drying is accomplished. In more severe situations when water has flooded a majority of the house, or water loss is contaminated occupants may be displaced until the structure is deemed safe.

How much is this going to cost?

In most cases costs associated with water damage restoration is covered under homeowners insurance policies. Our pricing structure is based on work performed and rental rates for equipment used in the drying process. A work authorization form is needed prior to restoration services. This will detail work to be accomplished. A water damage restoration estimate will be provided to the client. This estimate will detail expected costs based on projected drying times.

Can you bill my insurance directly?

Yes, we can bill your insurance company directly for damage covered by your policy.

Insurance Information

During a water damage event, it can seem like your world is turned upside down. Mountain Air Indoors, Inc. is committed to getting your life back on track as quickly as possible. Your first instinct may be to call your insurance company. Keep in mind, the insurance company has a vested interest in spending the LEAST amount of money possible when responding to your claim. With that in mind, they may contract with National franchises that offer them a discount for high volume work. While this partnership works out well for both the large corporations, the quality of service may suffer. By Oregon law:You are not required to use the contractor that your insurance company recommends! You decide who completes this important work inside your home.

Our recommendation is that you call Mountain Air Indoors, Inc. first after you have discovered that water has intruded into your home. We will respond quickly, assess the damage, develop a drying plan, and begin the cleanup process immediately. Early response means reduced total drying time.

At this point, Mountain Air Indoors, Inc. will work directly with your insurance company to inform them of the scope of work, and the estimated drying time. We will develop an estimate for both the water mitigation and repair/reconstruction portions of the project. Likely, your insurance company will send out an adjuster to review the project and also create and estimate. We will coordinate with the adjuster to ensure that our estimates coincide. If not, we will work with them to ensure that your home is repaired properly and no short cuts are taken!

When the project is complete, Mountain Air Indoors, Inc. will submit all of our records to the insurance company including detailed color photos of all phases of the cleanup, moisture readings, temperature readings, and all required documentation for a complete claim. You should be paid within 1-2 weeks from completion of the job (minus deductible). Once the insurance has confirmed receipt of the invoice, Mountain Air Indoors, Inc. will send an invoice to the homeowner